RETURNS & EXCHANGES

💛  Satisfaction Is Always Guaranteed 

We are always at your service. 100% satisfaction guaranteed on every product you purchase from us. 

 

🔁 Returns & Exchanges

  • Available within 30 days of receiving your order

  • Choose a refund to your original payment method or a store e-gift card

  • Items returned after 30 days will not be accepted

Why a 30-Day Window?

  • Preserves quality stock

  • Helps us quickly alert artisans of any concerns

  • Allows us to keep our prices fair and transparent

 

🚫 Return Exceptions

    • Original shipping charges are not refundable

    • Final Clearance (SHOP THE SALE) items

    • Candles must be returned within 10 days, unused, undamaged

    • Customized products (personalized or engraved)

    • Opened bath & body products that have touched hair or skin

    • Tuscany Leather engraved items

Need help? Email: customer.service@latelierglobal.com

 

🛑 Return Conditions

    • Tags must be attached

    • Item must be returned in original packaging

    • Items must show no visible signs of wear, soil, deodorant marks, or damage

    • Fabrics like shearling or wool must not show flattening or hair

 

📦 Return Methods

  • Option 1: Prepaid Return Label

    • Start at our Return & Exchange Center

    • We’ll email your return approval and label

    • Postage: $7.95 standard, $4.95 for jewelry, $12.95 for oversized items

    • Allow up to two weeks for processing

  • Option 2: Ship It Yourself

    • Start at our Return & Exchange Center

    • We’ll email your return approval

    • Use a traceable, insured shipping method

    • Allow up to two weeks for processing

 

❌ Order Cancellations

Orders may be canceled prior to shipping.

Once a package is labeled and ready to shipped by us or our international partners, we cannot refund the shipping charge.

 

📞  Need Assistance?

Email: customer.service@latelierglobal.com

Call/Text: 1-800-215-1457 (Weekdays: 11am–3pm EST)

Or visit Your Store Account to begin your return.

 

🛍️ Start a Return? 

Visit the L’ATELIER GLOBAL RETURN & EXCHANGE CENTER → [CLICK HERE]

 

 

 



  

 

WELCOME TO L'ATELIER GLOBAL ✨  

WHERE BEAUTY & DESIGN IS AGELESS ✨ 

L’Atelier Global logo featuring a gold block letter 'L' intertwined with a cursive gold 'G' on a white background.

L’Atelier Global offers elevated essentials, undeniable comfort, must-have fashion—and everything in between. We believe style is ageless and quality should be accessible. Our globally curated collections include artisan-made apparel, resort-ready coverups, handcrafted jewelry, and factory-direct Italian leather bags and wallets—all created using sustainable practices and natural materials. Every item reflects a blend of modern design and old-world craftsmanship, with pieces handcrafted in sterling silver, gold vermeil, organic cotton, and vegetable-tanned leather. Our jewelry collection ranges from bold statement earrings and sculptural rings to everyday layering necklaces and classic hoops—designed to shine across generations. We also offer luxury home fragrance, organic bath and body care, handwoven alpaca and wool throws, bison wool accessories, and thoughtful gifts that celebrate heritage and sustainability. Our baby and toddler essentials are made from soft, breathable, and durable materials—perfect for everyday comfort and ideal as unique, high-quality baby shower or newborn gifts. By working directly with skilled artisans and small-batch makers, we eliminate unnecessary markups and shorten the supply chain, delivering high-quality, conscious fashion at accessible prices. Shop L’Atelier Global online with fast USA shipping, exclusive handmade designs, and digital gift cards available year-round.