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If you need assistance placing an order, navigating our site or have any questions, please call/text us at 1-800-215-1457 or email us at customer.service@latelierglobal.com.

RETURNS & EXCHANGES

💛 Your Satisfaction Is Always Guaranteed

100% satisfaction guaranteed on every product you purchase from us. 

 

🔁 Returns & Exchanges

  • Available within 30 days of receiving your order

  • Choose a refund to your original payment method or a store e-gift card

  • Items returned after 30 days will not be accepted

 

Why a 30-Day Window?

  • Preserves quality stock

  • Helps us quickly alert artisans of any concerns

  • Allows us to keep our prices fair and transparent

 

🎁 Holiday Returns

Orders delivered November 25 – December 10 may be returned through January 10.

 

🚫 Exceptions

    • Original shipping charges are not refundable

    • Final Clearance (SHOP THE SALE) items

    • Candles must be returned within 10 days, unused, undamaged

    • Customized products (personalized or engraved)

    • Opened bath & body products that have touched hair or skin

    • Tuscany Leather engraved items

Need help? Email: customer.service@latelierglobal.com

 

🛑 Return Conditions

    • Tags must be attached

    • Item must be returned in original packaging

    • Items must show no visible signs of wear, soil, deodorant marks, or damage

    • Fabrics like shearling or wool must not show flattening or hair

 

📦 Return Methods

Option 1: Prepaid Return Label

    • Start at our Return & Exchange Center

    • We’ll email your return approval and label

    • Postage: $7.95 standard, $4.95 for jewelry, $12.95 for oversized items

Option 2: Ship It Yourself

 

❌ Order Cancellations

Orders may be canceled prior to shipping.

Once a package is labeled and ready to ship, we cannot refund the shipping charge.

 

📞  Need Assistance?

Email: customer.service@latelierglobal.com

Call/Text: 1-800-215-1457 (Weekdays: 11am–3pm EST)

Or visit Your Store Account to begin your return.

 

 

🔁 L'ATELIER GLOBAL RETURN & EXCHANGE CENTER



  

 

WELCOME TO L'ATELIER GLOBAL   

WHERE BEAUTY & DESIGN IS AGELESS  


Elevated essentials. Undeniable comfort. Must-have fashion—and everything in between. Elevate Your Style: Discover Global Fashion Trends at L'Atelier Global.
Forward thinking and always exploring, we truly believe that age has no limit in fashion and beauty. Handcrafted and artisan-made, our designers create masterpieces using a blend of modern and old world craftsmanship. Honoring century old traditions, they use their hands to weave, cut and mold designs into timeless treasures. We know that high quality comes in any price-point and refuse to match the high mark ups of luxury brands. We use a mix of factory-direct models and cost-cutting measures to shorten the supply chain, remove middlemen and cut costs. Think affordable and timeless luxury. Our collections are created for women and men who expect high quality, natural materials, ageless design and sustainable practices. Our brand offers a wide range of products from apparel to accessories, jewelry, factory-direct Italian leather bags and wallets, swimsuit cover ups, upscale home scents such as candles, diffusers and room spray, elevated and organic bath and body essentials, luxury blankets and throws, outdoor tools, bison wool accessories and more – all reflecting a high level of quality. L'Atelier Global is presently distributed in the USA via direct channels and social media. E-Gift cards are available.

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