Shipping & Handling
USA Delivery
Shipping charges include packaging, courier service, and insurance. The one-time shipping rate covers partial shipments and associated backorders for USA Warehouse products only. Orders originating internationally ship together once all items are ready, as international shipments cannot be split. All shipping fees are clearly displayed at checkout.
- Domestic shipping options: USPS Ground (2–7 days), Priority Mail (2–4 days), UPS Ground (2–5 business days)
- International carriers: FedEx Express and DHL
- Shipping occurs on weekdays only
- Jewelry everyday shipping: $9.95
- Orders combining USA Warehouse and Tuscany Leather factory-direct products will display a combined rate at checkout.
- We follow all USPS and UPS holiday shipping cut-off dates. Delivery timelines are dependent on the carrier.
USA Warehouse Shipping Rates
| Order Value | Shipping Charges |
|---|---|
| Up to $49.99 | $7.95 |
| $50.00 – $99.99 | $9.95 |
| $100.00 – $199.99 | $11.95 |
| $200.00 – $299.99 | $13.95 |
| $300.00 and up | $15.95 |
| Jewelry Only Everyday Shipping | $9.95 |
| Large-Sized Flat Rate | $17.95 |
| Andeana Hats Priority | $19.95 |
Italy Factory-Direct Shipping Rates
| Weight Classification | Shipping Charges |
|---|---|
| 0–1 lb | $23.95–$29.95 |
| 1.1–3 lb | $25.95–$39.95 |
| 3.1–4 lb | $29.95–$39.95 |
| 4.1–6 lb | $34.95–$39.95 |
| 6.1–8 lb | $37.95–$49.95 |
| 8.1–9 lb | $39.95–$49.95 |
| 9.1 lb+ | $49.95–$59.95 |
- Shipping inside the U.S. may be faster than from Europe or the U.K. Check product pages for shipping origin.
- Shipped purchase amounts will appear in your confirmation email.
- International orders valued at $800+ may incur customs duties per August 1, 2025 U.S. regulations. These are calculated at checkout.
Important Update for U.S. Customers
Effective August 29, 2025: U.S. Customs regulations have changed—duty may now apply to Italian shipments valued under $800.
DDU – Delivery Duty Unpaid: Orders shipped directly from Italy via FedEx list you as the Importer of Record. While we are configured to receive these invoices, you may occasionally receive a notice from FedEx.
No worries—L’Atelier Global covers 100% of any duties.
If you receive an invoice, simply email a copy to dutyrefund@latelierglobal.com, and we’ll handle the rest.
Our promise: Your final cost will never increase due to duties. Read full Duty FAQ →
Missing or Incomplete Items Policy
Please notify us within 3 days of delivery if anything is missing. We require:
- Your order number
- Description of the issue
- Photos of the shipping box (all sides), label, materials, and items
Claims without photos cannot be reviewed. We rely on recorded shipping weights to investigate and file carrier claims.
Seasonal Shipping Costs
Rates may rise during peak seasons due to carrier surcharges. We do not mark up shipping for profit.
Gift Cards
L’Atelier Global gift cards can be applied at checkout. External prepaid cards must be converted—call 1-800-215-1457 to do so.
USA State Sales Tax
Sales tax may apply to shipments to select U.S. states. Charges are visible at checkout.
Our Cleanliness Process
We maintain clean storage and packing conditions. All orders are packed with care.
Thank you for trusting us.
WELCOME TO L'ATELIER GLOBAL ✨
WHERE BEAUTY & DESIGN IS AGELESS ✨