Website Accessibility Statement

Updated: November 2025

At L’Atelier Global, we believe timeless and modern style should be inclusive and accessible to all. We are committed to creating a digital experience that’s welcoming and usable for everyone—regardless of ability, technology, or personal circumstance.

Our Accessibility Approach

We are actively working to align our website with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. Our approach combines platform improvements, ongoing testing, structured content updates, and specialized accessibility tools to better support all visitors.

Tools We Use

Our website integrates UserWay’s Web Accessibility Widget, which is supported by a dedicated accessibility server. This tool provides features such as keyboard navigation support, screen reader enhancements, visual contrast adjustments, text resizing controls, and other customization options that help visitors tailor the experience to their needs.

Learn more about the tool here: UserWay Accessibility Widget (opens in a new tab) .

We also use UserWay’s Accessibility Scanner to regularly audit our website and detect potential accessibility barriers. These scans guide our updates and help us continue improving your experience.

How to Use Our Accessibility Options

To open the accessibility menu, click the black circular icon located in the bottom-right corner of any page—on both desktop and mobile. This icon provides instant access to tools supporting visual, motor, and cognitive accessibility needs.

Continuous Improvement

Accessibility is an ongoing commitment. As part of our continuous enhancement, we are actively:

• Improving heading and navigation hierarchy
• Adding meaningful alternative text to images
• Enhancing keyboard and screen reader compatibility
• Optimizing form fields, labels, and error handling

We also review the accessibility of third-party apps and embedded services used on our website. While some barriers may arise from technologies outside of our control, we work closely with developers to request improvements and ensure all customers can use essential features—including returns and exchanges.

Need Assistance or Want to Report an Issue?

If you experience difficulty with any part of our website or need accessibility support, we are here to help. Please contact us:

• 📧 Email: customer.service@latelierglobal.com
• 📞 Call/Text: 1-800-215-1457 (Monday–Friday)

💛 Our Commitment

We believe accessibility is not just a checklist—it is a reflection of our values. As L’Atelier Global continues to grow, we remain dedicated to building a website that reflects our commitment to quality, style, and inclusion—for everyone.