Website Accessibility Statement

Accessibility Statement

Updated: May 2025

At L’Atelier Global, we believe timeless and modern style should be inclusive and accessible to all. We are committed to creating a digital experience that’s welcoming and usable for everyone—regardless of ability, technology, or personal circumstance.

Our Accessibility Approach

We are actively working to align our website with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. We take a multifaceted approach, combining platform enhancements, continuous testing, and third-party accessibility tools to better serve our community.

Tools We Use

Our site integrates UserWay’s Web Accessibility Widget, which is powered by a dedicated accessibility server. This tool offers customizations like keyboard navigation support, screen reader enhancements, visual contrast toggles, text sizing controls, and more—helping users tailor the site to their needs. Learn more about the UserWay Accessibility Widget.

We also use UserWay’s Accessibility Scanner to regularly audit our website and identify potential barriers. These scans inform our updates and help us maintain an inclusive, evolving experience.

How to Use Our Accessibility Options

To open our accessibility menu, click the black circular icon located in the bottom-right corner of any page—on both desktop and mobile. This icon provides instant access to customizable tools for visual, motor, and cognitive accessibility support.

Continuous Improvement

Accessibility is an ongoing journey. In addition to using tools like UserWay, we’re enhancing our site's structure and content by:

• Improving heading and navigation hierarchy
• Adding meaningful alt text to images
• Enhancing keyboard and screen reader compatibility
• Optimizing form fields and error handling

While we work to make every page and interaction accessible, some areas may still be in progress. These challenges may stem from third-party apps or legacy content, but we remain committed to finding thoughtful, inclusive solutions.

Need Assistance or Want to Report an Issue?

If you're experiencing difficulty with any part of our website or need support, we’re here to help. Please reach out and we’ll do our best to assist you:

• 📧 Email: customer.service@latelierglobal.com
• 📞 Call/Text: 1-800-215-1457 (Monday–Friday)

💛 Our Commitment

We believe accessibility is not a checklist—it’s a reflection of our values. As L’Atelier Global continues to grow, we remain dedicated to designing a site that reflects our commitment to quality, style, and inclusion—for everyone.